Refund Policy
1. Money-Back Guarantee
At Advanced Research Centre (ARC), we stand behind the quality of our work. We offer a Money-Back Guarantee under the following specific conditions:
- Plagiarism: If the delivered work is found to have a plagiarism score above the agreed threshold (verified by a credible report).
- Failed Grade: In the rare event that our work results in a failing grade, a full refund will be processed upon submission of the official feedback and grade report.
- Missed Deadlines: If we fail to deliver the work within the agreed timeframe without prior communication.
2. Unlimited Free Revisions
We are committed to your total satisfaction. If the delivered work does not meet your initial requirements, we offer Unlimited Free Revisions. Please note:
- Revision requests must be consistent with the original instructions provided at the time of order.
- Standard revision requests must be made within 14 days of delivery. For larger projects (e.g., dissertations), this window is extended to 30 days.
- Revisions are typically completed within 24-48 hours depending on the complexity.
3. Refund Process
To request a refund, please contact our support team via the Portal or email. All requests are reviewed by our Quality Assurance department within 5-7 business days. Approved refunds are credited back to the original payment method.
4. Non-Refundable Items
The following are generally non-refundable:
- Change of mind after the research process has significantly commenced.
- Urgent orders (delivered within 24 hours) that have already been processed.
- Additional service fees or transaction costs.
5. Contact Us
For any questions regarding our Refund Policy, please reach out to us:
Advanced Research Centre (ARC)
60 Peach Street, Wokingham RG4 OIXG, Berkshire, UK
Email: info@advancedresearchcentre.com